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June 30, 2008

Goodbye

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After 2 1/2 years and 96 postings, I bid you farewell as a contributer to the TS Blogs. It has been fun and a great learning experience for me.

I extend my thanks to the Times-Standard, the blog readers, and those who took the time to post comments.

I will now be blogging for fun and profit for my business, and I do so with the experience I earned here.

Blogs can be controversial, adversarial, mean-spirited, amusing, informative, inspiring and educational. I have been fortunate to choose technology and how it impacts the North Coast as my topic, because this subject affects us all. It tends to be the great equalizer that brings together people from all walks of life and political stripe. Our controversies have been limited to the Mac vs Windows vs Linux debates, which are healthy and not overly heated.

I remain the coordinator and a regular contributor to the Times-Standard's Tech Beat column that runs every Thursday in the business section that is renamed "Tech Thursday."

Peace and out !!

Chris Crawford


Photo credit = Microsoft Clipart

June 28, 2008

The greatest tech tool ever - digital ink

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In this, my next-to-the-last blog entry, I have a story about the greatest tech tool ever. It's something called Digital Ink, by Rover Tech Fusions in Tampa, Florida. Here's the deal ... you write notes using a digital pen, dock it to your computer and it translates the text that can be exported into whatever program you want. Wow !!!

I first heard about this while teaching a caseflow management class with a court administrator buddy of mine from Illinois, who bought this stuff for his probation officers that have to do a lot of report writing in the field. The company has various packages, but their NoteAmation package is the best, and it weighs in at a hefty $1,600 or so per combination of pads, portfolio, pen and docking station. Once you figure out the return in productivity, it soon becomes clear that this thing pays for itself many times over.

I do a lot of writing when I am consulting on site. I conduct interviews and document my observations, only to have to turn around later and assimilate the notes into a report and recommendations. The processing time off site to do this can be substantial.

There are a few tricks about this technology you should know ...

PEN
The digital pen you purchase is specific to you. It learns YOUR handwriting, even if it is not very good penmanship. The pen is a little fatter than most, but it holds a lot of memory and has a reasonably long battery life. Just remember to cap it when not in use to turn it off.

PAPER
The pen needs special paper to work. If you have specific needs such as data-field-specific forms you need to use, Rover will help you design the forms and you can print them yourself. Otherwise, you have to use their template paper pads that have special grid fields the pen uses to "read" your handwriting. Extra paper supplies are not prohibitively expensive.

TRANSLATION
After "teaching" your pen your handwriting by writing four practice pages, the pen does a respectable though not flawless job of translating your writing into text. You have three products from each run ... a titled file you can organize into topical folders, a graphic picture of your form in your handwriting, and the translated text that you can export into Word, RFF or a plain text file. The text is editable from within the program, so you can clean up mis-translates and even add text. If you draw pictures or diagrams, these can be turned into graphic files.

Imagine cops on the street writing tickets and police reports, nurses and healthcare professionals updating patient charts, and judges and court clerks making case notes during proceedings. The list is endless. Most of these folks have to duplicate their efforts by then typing (or having someone else type) the notes into a computer program.

Oh, and did I mention that some of the notepads have task lists and calendar entries that syncronize directly into Microsoft Outlook? YIKES !!!

I am hugely excited about this product and plan to do a lot of preaching about it. It sure has made my life easier, and I've only used it on one short project.

It's the write thing to do !!!

Chris Crawford


Photo Credit = Rover Tech Fusions, Inc.

June 22, 2008

Delta is OK by me

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I had my first trip on Delta Airlines last week and I have to say that the overall experience was positive. Kudos to the many local people who worked so hard to get this added air travel option for the North Coast. Chief among them was Gregg Foster, previous executive director for the Redwood Region Economic Development Commission. The others who helped include the Eureka Chamber of Commerce and the many businesses and individuals that purchased $2,000 "travel bank" advance airfare cards to prime the pump and convince Delta Airlines that we were serious and committed.

For sure, the hard working staff at the Eureka/Arcata Airport are still trying to adjust to the added service and logistics. Technical glitches include the inability for passengers to pre-print boarding passes at home before flights, therefore requiring all passengers to stand in line for regular boarding tickets. Then there is the difficulty of coordinating three major early morning flights at the same time. Within 15 minute intervals Delta departs for Salt Lake City, Horizon departs for Los Angeles and United leaves for San Francisco. Just getting all these passengers ticketed and security screened, and their baggage stowed is a huge effort.

I was flying on a last-minute trip to Washington DC to do a one-day workshop with international judges, and I was able to handle the whole thing in two days. This was largely attributable to the ease of flying into and out of Washington/Reagan airport instead of Dulles (which is significantly farther away from DC). And I was able to do this with only one connection through Salt Lake City, as this is one of Delta hub airports where lots of connecting flights are available.

As an all-too-frequent business traveler, I now have the dilemma of choosing between United and Delta, and keeping the balance such that I maintain elite flying status on both. This is necessary because of easy upgrades and stand-by priorities. There are just too many things that can go wrong with (especially multiple connection) flights these days and 99% of my flights are for business purposes that are usually inflexible.

I admit to being surprised at how busy the Salt Lake City airport is, at least in the Delta terminal. It seemed much more busy than San Francisco, and on par with Denver or Chicago.

My wife is fond of saying, it's a poor rat that only has one hole to crawl into. This local added air service now gives this rat another hole, and I'm grateful to have it.

Chris Crawford


Photo credit = Delta Airlines

June 13, 2008

Blogging for profit

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OK, I admit to being an unabashed Capitalist. I got into blogging for fun, but after 2.5 years I think it's time to blog for profit. Accordingly, I'll bid the TSblog a fond farewell on June 30 and shortly thereafter begin a business-related blog on my Justice Served website.

You still have 2-3 more tech-related postings coming between now and then, I just like to let people know what to expect.

Blogging for the TS has been fun. It takes a bit more time that I expected, but it helped me get into a discipline that will come in handy when I go into prime time blogging.

I also got a chance to check out other blogs in order to see what sorts of graphics and functionality I'd like to see in my own. Bob Morse did a good job explaining the blog technical options in two separate Tech Beat articles, so I'm taking his advice to use a commercial package rather that try to build my own. However, in order to get what I really want, I'm going to have to mash-up the presentation a bit.

You may or may not know that I coordinate the Tech Beat articles for the Times-Standard's Thursday Tech business section, and will continue doing so. Frankly, I found myself recycling these blogs into TB articles when authors would flake out. I'm not sure that will be so easy once I switch into business mode.

So thanks for the training, and I'll be back for 2-3 more postings before I say adieu. It's been fun !!

Chris Crawford


Photo credit = Microsoft clip art


June 09, 2008

Will paper maps disappear?

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While it's true that technology has and will continue to change just about everything around us, a recent article in the San Francisco Chronicle made it sound like paper maps were coming to an end as a result of GPS devices that seem to have become so ubiquitous these days. I think the rumors of the death of paper in this instance are overstated.

The article was really about the California State Automobile Association (also known as the Auto Club) shifting its map making services from in-house to AAA national headquarters in Heathrow, FL, and notes that free maps are still hugely popular as a membership perk. If this is correct, then why would paper maps disappear?

Whether through a GPS device or on paper, map making requires significant research and updating for accuracy. On the global scene, names of countries seem to change weekly, and domestically new streets and developments pop up all the time.

In fact, the proliferation of GPS units has sparked yet a newer updating need ... to capture the "landscape," whether natural or man made. Mobile trucks travel around taking photos of thoroughfares in an effort to keep up with landmarks, stores and services along the way, which are then offered as referrals to GPS device subscribers. And who is one of the main players in this field? The AAA that passes these referrals along to members seeking lodging, restaurants and services in unfamiliar communities.

Some who learn about these roving picture snappers worry that their photos will appear in someone's GPS scanner. Not so -- people are erased from these images and the landscape and its businesses remain.

GPS services are cropping up in cell phones, laptop computers and who-knows-where-else. The digitizing and updating of maps will continue to be a growth industry. However, there will always be a need for a paper map, whether for tech-deprived tourists, oldsters, technology have-nots or just nostalgia buffs.

Are we there yet ??

Chris Crawford


Photo credit = Microsoft clip art