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The Debit Card Blues

Dear ______ Checker,

I just wanted to sincerely thank you for the terrible customer service you provided me tonight. It was great to be in your line with 10 other people (including five screaming children) behind me and you not knowing how to do your job. Your equipment was not working correctly and unfortunately, I'm not well versed with ATM/Debit card machines so I couldn't help you more. Sorry 'bout that.

I understand that technological problems can and do occur and that sometimes things just can't be helped. But what really irked me was that you took the time to stop, turn around, and ask your teenage grocery bagger, what plans she had for the weekend - all the while I'm standing there, looking like an idiot. I don't give a flying flip if you two party together on Saturday night and then turn around and go to church on Sunday morning; your behavior pissed me off and inconvenienced me, the good customer.

I'm standing there for a reason. I've been shaking diapers out for three days and re-using mucousy Kleenexes as toilet paper. I can no longer water down the curdled milk for fear of more projectile diarrhea, and I've shaved the bread and cheese three times - just this week. Did I mention it was with the same knife since I have no dish soap left? And if I have to run my coffee grounds through the coffee maker one more day, Hubby said he'd leave me for a gal at Starbucks. I obviously have issues and can't fix your problems, too.

Don't ruin my domestic happiness by telling me that since your mother lovin' machine is down that I can't get my sale items for their advertised cheaper price nor can I use any of my credit or debit cards. That ain't my problem, find someone smarter than you to fix it. At this point, I don't think it would be difficult for you to find that person. Hell, I'll start pressing buttons if you think it'd help. But standing there, staring at me, rolling your eyes, girlishly giggling, and shrugging your shoulders isn't doing squat for either of us. The pounding vein at my temples isn't a normal occurrence nor is it very enduring to my Hubby who has to deal with a disgruntled wife.

In conclusion, I'm very thankful that your prepubescent manager, Doogie, was finally able to free himself from Nick at Night and come over to assist you. It's amazing how he could fix everything and make me happy with only the touch of a few buttons. I hope you were watching because the person behind me looked a little bit pissed off, too. And thanks for calling me "ma'am" when you finally got my transaction completed. The word torked me but the insincere sacharine syrupy way you said it, was only to specifically remind me that I wasn't wearing make-up nor had combed my hair that day. At least I wasn't wearing my housecoast and cutesy rabbit slippers...you woulda ended up with a fuzzy bunny protuding from your rectal cavity.

Regretfully Yours,

Mommazilla ~ The Angry Suburban Housewife

Comments

Mommazilla,
As a husband and father to a wife and two kids that work in the grocery business I must respond in their defense. They deal with all sorts of customers all day long. Not all machines work the same every transaction. So it was not this poor soles fault that it acted up on you. The term Maaaam is a sign of respect for a woman who is older than themselves. (besides you get more flies with sugar than water). I have taught all my children to respect their elders and this is one way that it is acceptable in society. Just because you take offense to the term is not to take it out on this poor girl just doing her job.
Wasn't Doogie able to help you with your problem? So what is the problem you had to wait a couple seconds to get your transaction completed? These people are just doing the job they are being paid to do. After all they are probably just making minimum pay or close to it.
You should be happy at least you got to take your shopped for items home. When you go to the casino you leave with nothing. Right!
So have a nice day Maaaaaam.

Alright, "Gump," I hear where your coming from but I'm sure your kids would have at least tried to help rather than just standing there. I'm a patient person by nature (just don't ask my family) but when someone just stands there when they should have at least been trying to find a resolution rather than where the next party was going to be, well, then I have a problem. But I do respect my ELDERS, so I appreciate you commenting ;o).

Your story reminds me of the store where I stopped shopping a few months back-- and to think I shopped there for about 30 years.

This reminds me of one of my pet peeves - store staff ignoring the customer in front of them while they chit-chat. That goes for office workers, too. Get a clue, folks - treat customers with respect, please. No need to kow-tow, just plain old common sense will do.

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